About Sophiie

The AI operating system that runs your business, while you're on the tools.

Every call answered, every job booked, every invoice sent, every quote followed up.

1,600+

Customers

24/7

Calls answered

Team members

90%

Faster response times

Markets

10,000

Calls handled at once

As seen in

Jake Banks
Co-Founder & CEO
Serial entrepreneur (Service.com.au, Floodgate Digital). Saw tradies losing thousands to missed calls and admin chaos, so he built Sophiie to fix it.
Luke Kelleher
Co-Founder & COO
Operations and growth lead. Runs Sophiie's customer onboarding, support, and the trade-industry partnerships behind every rollout.
Juan Castro
CTO
3x founder, including co-founder of Almendra.io, scaling the business across eight countries with World Bank backing before co-founding Sophiie AI.

Backed by

$5 million seed round backed by the top early-stage venture capital firms and family offices in Australia

Building one of the fastest-growing AI companies.

In less than two years, Sophiie has grown from a bold idea into an AI operating system trusted by thousands of users across Australia, New Zealand and the United Kingdom. Along the way, we've raised $5 million in funding, grown to a team of 30, expanded internationally, earned national recognition for innovation, and continued pushing the boundaries of AI for service businesses. Every milestone has brought us closer to our vision of becoming the AI operating system that powers service businesses around the world.

August 2024
Sophiie AI was founded with the vision of building the AI operating system for service businesses.
September 2024
Released our MVP and officially launched the first version of the Sophiie platform.
November 2024
Signed our first paying customer.
November 2024
Hired our first Account Manager.
January 2025
Hired our first Customer Support team member.
May 2025
Raised $1.8 million to accelerate product development and growth.
August 2025
Named one of Australia's Most Innovative Companies in the Australian Financial Review BOSS Most Innovative Companies Awards.
September 2025
Expanded internationally with our launch in New Zealand.
December 2025
Existing investors invested a further $3.2 million, bringing total capital raised to $5 million.
January 2026
Grew to 30 people across engineering, product, growth, support, lifecycle and sales.
February 2026
Officially launched in the United Kingdom and brought on our first customers.
February 2026
Launched the Sophiie AI Operating System and Internal AI Agent, transforming Sophiie from an AI receptionist into a complete AI office manager.
August 2026
Named a finalist in the Startup Daily Best in Tech Awards in the AI Game Changer category.

1,600+: Customers across four markets
24/7: Every call answered, day and night
10,000: Calls handled at once
90%: Faster response times

“Every tradie I knew was working two jobs. The one they trained for, and the one that ate their evenings answering missed calls and chasing quotes. We built Sophiie so the second job goes away.”

Jake BanksCo-Founder & CEO, Sophiie

Since using Sophiie AI, it's streamlined everything, calls, emails, enquiries and admin are handled quickly, and nothing slips through the cracks as much anymore. It's honestly saved us so much time and made the business run more efficiently.

Catherine DBuilding industry

We've been using Sophie AI for our inbound calls and have been very happy with the service so far. The software works well for our needs, and the customer support team has been excellent. Candice, our Account Manager, has been great — she regularly follows up and promptly resolves any issues we have. Overall, a positive experience and highly recommended.

Peter Kord

We have recently engaged with Sophiie AI to help out our receptionist with overflow of phone calls. Melissa was amzing at helping us onboard the system and working with our unique application for a solution that works

Nic Gold

Great product, super handy if you're a busy small business owner like me, not only are calls answered but the clients name and needs are listed so when you finish your task you can contact the client back with everything they need to progress forward. 80$ a week, no sick days no holidays 24/7 answering your calls. Sophiie is a must for any small business!!

Keast shutters & Blinds

Loving Sophie AI, it's made me more efficient on site as I'm not answering calls any more. Sophie takes down all the jobs and customer information and allows me at the end of the day to go through all the calls she has texted me and I just call the customers. The staff are super helpful and make the process very simple to setup. Pricing is affordable for small business owner. Highly rate it.

John NUNES

Amazing state of the art product! Truly value for money and done the work as it should! Highly recommend this for any business. Amazing part is, Doesn't matter which ethnic background the customer is calling from, Sophiie can understand requests clearly! Now that's a game changer!

STANA Automotive

We have been partnered with Sophiie AI now for atleast 6months. Seriously impressed with the software and how much time it relieves me. If you're a busy professional I 100% recommend using Sophiie. As they say time is money and Sophiie has helped me gain more time! 5/5!!

Grant Crapp

Sophiie has been a game changer to our business. During our really busy times previously we would miss 95% of our calls. This year not a single call was missed. Numerous bookings were secured from following up Sophiie's messages. Staff are so much happier as we no longer hear the phone constantly ringing. Best money we have spent.

Linda Davidson

Loving Sophie AI, it's made me more efficient on site as I'm not answering calls any more. Sophie takes down all the jobs and customer information and allows me at the end of the day to go through all the calls she has texted me and I just call the customers. The staff are super helpful and make the process very simple to setup. Pricing is affordable for small business owner. Highly rate it.

John NUNES

Really happy I started using Sophiie as it reduced my admission dramatically and I don't miss those important calls anymore. Sal was amazing setting it all up too. Thanks :)

Skye Clarke

The call quality, the intelligence, and the way Sophiie understands and responds are simply top-notch. It has significantly streamlined my workflow, handling calls with precision and professionalism.

Tracey Franco

Great Product, Candice has been great to deal with - we have over 150 calls a day and our clients have a better experience with Sophie,AI than they did our receptionists, Get it now

Adam DiPlacido

Have recently started using Sophiie as we are a small business without a full time receptionist. The onboarding process was seamless and within the first day we captured calls after hours that more than paid for the cost of Sophiie. Would highly recommend to anyone looking to have better control of their incoming calls

Brett Robertson

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The AI operating system that runs your business, while you're on the tools.

As seen in

Leadership

Jake Banks

Luke Kelleher

Juan Castro

Backed by

Building one of the fastest-growing AI companies.

The numbers behind the office

Real words from real customers

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