Can Sophiie book appointments through chat?

Yes. Sophiie can check your availability, suggest times, and capture appointment requests directly from a website conversation.

Does Sophiie work on mobile websites?

Yes. The chatbot is designed to work on desktop and mobile websites, so customers can chat from any device.

Can I see chat transcripts?

Yes. Conversations can be captured so your team can review customer context, follow up, and keep records of website enquiries.

How do I add Sophiie to my site?

Sophiie can be embedded with a small website snippet during onboarding. It works with common site builders and CMS platforms.

AI Chatbot

Sophiie lives on your website and answers questions, books appointments, and captures leads, even while you sleep.

Try free

Inquiries

SCSarah ChenCallBooked in for 1pm today.4h

EDEmma DaviesSMSConstant drip, even when it's off.6h

RPRaj PatelEmailFollowing up on last week's email.8h

SCSarah ChenWeb formWebsite form: bathroom vanity swap.2d

TBTom BradleyQuotingHow much for a hot water system?4dHow much for a hot water system replacement?Happy to help with that. Pricing depends on the unit - can I grab a few details? Is your current system gas, electric or solar?Create and send Tom a quoteCreate and send Tom a quote · Follow up with Tom

How the AI chatbot works

Opening hours9:14 AManswered for Emma Davies

Service areas10:02 AMdo you cover Ryde?

Pricing guide11:40 AMcallout fee explained

Emergency cover7:55 PMafter-hours availability

Warranty terms12-month workmanship

Payment optionscard or bank transfer

Opening hours9:14 AManswered for Emma Davies

Service areas10:02 AMdo you cover Ryde?

Pricing guide11:40 AMcallout fee explained

Emergency cover7:55 PMafter-hours availability

Answering FAQs

Customers get instant answers to common questions about your services, pricing, and availability.

Jul 8 - Jul 13

Today, Jul 8

8:30 AM10:00 AM1:00 PM3:30 PM

Wed, Jul 9

9:00 AM11:00 AM2:00 PM

Fri, Jul 11

8:00 AM10:30 AM1:30 PM

Keep chattingConfirm time

Booking appointments

Sophiie checks your calendar and books jobs directly. Customers pick a time without calling you.

Collecting enquiries

Whether it's booking appointments, answering FAQs, or taking messages, Sophiie gets it done without breaking a sweat.

Escalated to you2:18 PMMarco Reyes, rewiring quote

Flagged for review3:05 PMinsurance claim question

Passed to inbox4:44 PMPriya Sharma, strata job

Human requested5:20 PMhanded off with transcript

Complex pricingmulti-site enquiry

Summary attachedfull chat history saved

Escalated to you2:18 PMMarco Reyes, rewiring quote

Flagged for review3:05 PMinsurance claim question

Passed to inbox4:44 PMPriya Sharma, strata job

Human requested5:20 PMhanded off with transcript

Redirecting complex queries

When a question needs a human, Sophiie routes it to the right team member with full context.

Hear what your customers will hear

A live demo call from Sophiie. Two minutes, no sales pitch.

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Why tradies add a chatbot to their website

Never closesYour website never closes for business. Sophiie chats with visitors at any hour, weekends, holidays, 3am.
Accurate & reliableTrained on your actual business data. Sophiie gives correct answers, not generic chatbot responses.
Automatic lead captureEvery chat visitor becomes a lead. Contact details captured and logged automatically to your CRM.
Brand personalityCustomise Sophiie's tone and personality to match your brand. Friendly, professional, or casual.
Multi-languageSophiie can chat in multiple languages, expanding your reach to diverse customer bases.
Easy embedAdd Sophiie to your website with a single line of code. Works with any site builder or CMS.